Most annoying feature of RT upgrade: 2 people needed to delete aspam ticket

Until the recent upgrade of rt.perl.org, there was a link present at the 
top of each ticket called "Mark Spam."  Those of us with RT 
ticket-handling privileges could zap an obvious spam ticket with one 
click.  (Hey, there's a business concept!)

The recent upgrade -- the product of a lot of effort on the part of the 
Best Practical folks -- has considerably improved the appearance of 
rt.perl.org.  The only complaint I have is:

It now takes two clicks -- by two different people -- to classify a 
ticket as spam.  From #p5p:

19:22 kid51 My nightly request for people with RT/bitcard privs to hit 
the big red 'S' to delete these spam tickets.
19:22 kid51 https://rt.perl.org/rt3/Ticket/Display.html?id=120612
19:22 dipsy [ Bug #120612 for perl5: Nova Parceria ]
19:22 kid51 https://rt.perl.org/rt3/Ticket/Display.html?id=120611
19:22 dipsy [ Bug #120611 for perl5: Nova Parceria ]

At the time I posted this request, these two tickets were 14 and 13 
hours old, respectively.  To classify these as spam and get them 
deleted, I clicked on the big 'S' at the top of the page a couple of 
hours ago.  But now, all that that accomplishes is to move the spam 
tickets into our Open queue, thereby artificially inflating our count of 
open tickets.  I then have to go on IRC to request that a *second* 
person go to RT, click on the big 'S', and thereby cause these tickets 
to be deleted.

Now, to be sure, per bulk88 you now merely need to have an RT Bitcard 
account in order to hit the 'S' and have it count.  Previously, you had 
to have RT ticket-handling privileges.  Nonetheless, this is extra work 
for us and, to be frank, for me in particular.  And it means that spam 
tickets remain much longer on the list of (newest) "Unowned Tickets" one 
sees upon login at https://rt.perl.org/.  So it's not just unnecessary 
work; it's public embarrassment as well.

I request that we return to the previous system:  Spam tickets should be 
deletable via one click from a trusted RT user.

Thank you very much.
Jim Keenan

• Most annoying feature of RT upgrade: 2 people needed to delete aspam ticket by James E Keenan
• Re: Most annoying feature of RT upgrade: 2 people needed to delete aspam ticket by Nicholas Clark
• Re: Most annoying feature of RT upgrade: 2 people needed to deletea spam ticket by Karl Williamson
• Re: Most annoying feature of RT upgrade: 2 people needed to deleteaspam ticket by James E Keenan
• Re: Most annoying feature of RT upgrade: 2 people needed to delete aspam ticket by James E Keenan