develooper Front page | perl.jobs.discuss | Postings from December 2006

Re: How do you tell a business-minded company that they need a QA tier and staff?

Thread Previous
From:
Andy Lester
Date:
December 11, 2006 11:45
Subject:
Re: How do you tell a business-minded company that they need a QA tier and staff?
Message ID:
DDFB13E9-39C7-4252-9A14-F1A10F8F6AF3@petdance.com

On Dec 11, 2006, at 1:37 PM, Terrence Brannon wrote:

> I'm at a company that has been very profitable with a limited  
> internet presence. But now they are buying up web properties and  
> trying to integrate them into their website.
>
> The IT department consists of:
>
> me - a unix/python/perl data munger
> head of IT - an MCSE certified sysadmin
> another guy - web developer
> one more guy - web developer/sql dba combined
>
> The tech stack consists of a production environment with _no_ QA  
> tier. Everything that I munge gets loaded into live databases and  
> displayed on the live web servers. Our customers have become our QA  
> department and it makes me feel angry and sad at the same time.  
> It's not fair that the salesmen have to sell a slow/broken website  
> and lose potential sales when the site is down (and the broken part  
> could've been caught in QA).

It sounds like you've done most of the explaining.  "Here's what our  
technical debt is, and here's what it's costing us."  You explain  
that in dollars and sense to the people who can do something with the  
dollars and sense.

http://www.media-landscape.com/yapc/2006-06-26.AndyLester/

Here, watch this 42 minutes of video and see if that helps.

xoxo,
Andy

--
Andy Lester => andy@petdance.com => www.petdance.com => AIM:petdance





Thread Previous


nntp.perl.org: Perl Programming lists via nntp and http.
Comments to Ask Bjørn Hansen at ask@perl.org | Group listing | About