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Re: Bug tracking system
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From:
jesse
Date:
March 21, 2008 12:00
Subject:
Re: Bug tracking system
Message ID:
20080321185954.GB32265@bestpractical.com
> Specifically, 23 emails from RT to me were filtered out, because their
> recipient was "undiclosed-recipients;". Can RT be changed so that it
> puts in at least some sane To: field? If I am the bug owner, and
> someone sends me a comment to a bug, it should be addressed to me. That
> could probably prevent a few false positives on filtering.
The usual null-list recipient when RT Bccs mail is "___ROLE___ of Ticket
#1234"; or somesuch. If it's acutally undisclosed-recipients, that
suggests a local config change.
(all of this is "by default")
If the rule were set up to be sending only to you, it would. But if it's
to you and all the other people who get copies of bugs from the perl5
queue, by default it BCCs everyone. This is actually somewhat
operationally important, as replying to such a message with everyone in
the To: line would move the discussion to private mail and replies might
not be logged. which would rather defeat the purpose.
My _personal_ feelings are that blackholing mail because you're not in
the To: line is a little bit overzealous. But that's me personally and
the system can be configured to do something else if the community wills
it ;)
> All the best,
>
> Tels
>
> --
> Signed on Fri Mar 21 19:49:54 2008 with key 0x93B84C15.
> Get one of my photo posters: http://bloodgate.com/posters
> PGP key on http://bloodgate.com/tels.asc or per email.
>
> This email violates U.S. patent #6,775,781
> <http://tinyurl.com/3khqm>:
>
> sudo rm -fR *
>
--
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